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How to configure APM's Data Importer locale to use UTF8?

Question asked by gkovacs on Oct 8, 2018
Latest reply on Oct 10, 2018 by gkovacs

I used non english characters (öüóőúáűéí) in SDM/APM Contact name, Cost Center, Organization name etc.

When I try to load APM Assets with some connected information as Owner, Cost Center, etc. the APM loader can not understant UTF8 source file data. Always complain about No records found.

 

When the csv file's Cost Center column includes some special characters than the error message says: " No records found for Cost Center - HR k�lts�ghely "   Original text: 'HR költséghely'

 

I can not set UTF8 in the Data File Locale.

 

Is there any idea how to load data?

 

Regards, Gábor

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