Clarity

  • 1.  Unable to see user is not Account settings >> Proxy user in Clarity PPM

    Posted Oct 10, 2018 04:35 AM

    Hi,

     

    2 PL's are on same designation and same roles but unable to see user1 in the account settings >> Proxy of another user2 in Clarity PPM.

    Are there some specific access rights required?



  • 2.  Re: Unable to see user is not Account settings >> Proxy user in Clarity PPM

    Posted Oct 12, 2018 09:48 AM

    Hi,

     

    You need to have Resource - View rights for the users who need to be set as your proxy.

     

    This can be set for individual resources, for an OBS unit, and as a global right.

     

    Best regards,

     

    Sue



  • 3.  Re: Unable to see user is not Account settings >> Proxy user in Clarity PPM
    Best Answer

    Posted Oct 17, 2018 07:23 AM

    It's not working with Resource - View rights. Also, we can't provide that right in our company.

    Rather found a good and easiest way.

     

    UPDATE cmn_sec_users
    SET use_proxy = 1,
    start_date = '2018-10-10 00:00:00.0', (sample)
    end_date = '2018-10-17 23:59:00.0', (sample)
    proxy_user_id = 'internal id of Proxy user',
    WHERE id = 'user_internal_id'



  • 4.  Re: Unable to see user is not Account settings >> Proxy user in Clarity PPM

    Posted Oct 16, 2018 10:03 PM

    If User2 already has their proxy set for the same period, then User1 can not set their proxy to be User2.