I need help on scoreboard query. The following query is for transfer group for an incident.
We have a requirement that when Change Order ticket 'transfer' to any group it should be visible from scoreboard.
We have around 20 groups and i will search its uuid from backend. How can we modify following query to achieve this for CO TIckets?
|(type =\'I\' AND act_log.type =\'TR\' AND group =U\'DCE80582C1CF0F4593B0B8FB2B572732\' AND active=1)|