Hello,
Could you please help me to find the physical location for the attachments attached to requests in catalog.
Like we have for servicedesk manager:
Program Files (x86)\CA\Service Desk Manager\site\attachments\default
Regards,
Sharath.M
Hi Sharath,
The files are located in: \CA\Service Catalog\filestore\documents\requests\Request <ID>\
Example:
C:\Program Files\CA\Service Catalog\filestore\documents\requests\Request 10554
Pablo
Good Afternoon Sharath.This is the root-folder for attachments:C:\Program Files\CA\Service Catalog\filestore\documents\requestsWhere you'll see a sub-folder per request_id (\Request 10004)Kind regards, Louis.
thanks much. You saved my time