Symantec IGA

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  • 1.  GINA-Forgotten password Task popup script error

    Posted Oct 12, 2018 05:02 AM

    I configured the self-service link in GINA and test fogotten password via gina link in the windows logon.

    After i input the answer for security question,it's alway pop-up the error script as below,

      --- IDM 14.1 VApp.

      ---  GINA 64-bit

     

     



  • 2.  Re: GINA-Forgotten password Task popup script error
    Best Answer

    Broadcom Employee
    Posted Oct 12, 2018 09:07 AM

    Hi AnnOrawan,

     

    Please review the following article:
    https://comm.support.ca.com/kb/credential-provider-agent-fails-to-launch-an-im-url-link/kb000008768

     

    BR,

    Philippe.



  • 3.  Re: GINA-Forgotten password Task popup script error

    Broadcom Employee
    Posted Oct 14, 2018 01:59 AM

    Orawan,

     

    If the comment by Philippe, did not answer your question, please open a support case so we can investigate.