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Promotion Management on CABI 4.1 SP5

Question asked by mojo on Oct 13, 2018
Latest reply on Oct 19, 2018 by Paul_Coccimiglio

Has anyone experienced this error below when you try to use Promotion Management in Central Management Console?

 

This is a new install of CABI on Windows Server 2012R2. Any help would be appreciated. Thanks!

Sorry, Promotion management application is unable to process your request.
The error from the server is: A general exception occurred in Promotion management. Please refer to the stack trace for more information.(PRS 00022)com.crystaldecisions.sdk.exception.SDKServerException: Could not open the file C:\Program Files (x86)\CA\SC\CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\FileStore\Input\a_180\015\000\4020\lcm.admin.config-guid[129e478c-17dd-44a2-94a4-93a621e7fdd12].properties.

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