AnsweredAssumed Answered

Strange pop-up "ERROR: server has been restarted"

Question asked by CodeGeek on Oct 16, 2018
Latest reply on Oct 23, 2018 by Raghu.Rudraraju

Hey Community,

CA Service Desk Manager 17.1

Architecture: Advanced availability

Number of application Servers : 2

 

have two CA SDM application servers and configured the Network load-balance name called A10.

when user tried to login to the CA SDM using the private N/W IP address or the Network domain name which is configured on A10 network load-balancer , a pop-up is thrown as below and re-directed to login page on click on OK button of pop-up. however, we could see the logs that login is successfully created.

 

 

it is very annoying to users, Please let me know how to fix this issue.

 

Thank you,

Regards,

Outcomes