CA Service Desk Manager 17.1
Architecture: Advanced availability
Number of application Servers : 2
have two CA SDM application servers and configured the Network load-balance name called A10.
when user tried to login to the CA SDM using the private N/W IP address or the Network domain name which is configured on A10 network load-balancer , a pop-up is thrown as below and re-directed to login page on click on OK button of pop-up. however, we could see the logs that login is successfully created.
it is very annoying to users, Please let me know how to fix this issue.