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Synchronize new and changed users job failed

Question asked by danieldbf on Oct 17, 2018
Latest reply on Oct 18, 2018 by danieldbf

Hi guys!!

I need you help.

The log error below displays the problem in communicating the CA PPM with the LDAP server.

 

In CSA, the LDAP address is 10.58.90.69, but in table cmn_directory_servers, the host_url  is different.

 

The created_by and last_update_by is -99.

Is  that a bug?

 

ERROR 2018-10-17 09:03:30,181 [Dispatch LDAP - Sincronizar usuários novos e alterados : bg@ppmhx05b (tenant=clarity)] niku.njs 
(clarity:daniel.barros:45683996__9D27197A-C58F-4FDA-9C6D-49E94AB29CE4:LDAP - Sincronizar usuários novos e alterados)
Error executing job: 5783042 java.lang.Exception: Synchronize new and changed users job failed: com.niku.security.directory.DirectoryServiceException:  importUsers():Could not talk with the Directory Server.  Possible causes:   1) Directory server is down,  2) Machine where bgserver is running is not able to communicate with Directory server.Contact your Directory server administrator.        at com.niku.security.directory.LDAPAddModifySyncAgent.scheduledEventFired(LDAPAddModifySyncAgent.java:60)      at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:393)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at java.lang.Thread.run(Thread.java:745)
at com.niku.security.directory.LDAPDirectoryService.importUsers(LDAPDirectoryService.java:487)      at com.niku.security.directory.LDAPAddModifySyncAgent.scheduledEventFired(LDAPAddModifySyncAgent.java:48)      at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:393)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at java.lang.Thread.run(Thread.java:745) Caused by: javax.naming.CommunicationException: simple bind failed: 10.58.90.69:636 [Root exception is javax.net.ssl.SSLHandshakeException: 
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable
to find valid certification path to requested target]      at com.sun.jndi.ldap.LdapClient.authenticate(LdapClient.java:219)      at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2788)      at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:319)      at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:192)      at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:210)      at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:153)      at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:83)      at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)      at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313)      at javax.naming.InitialContext.init(InitialContext.java:244)      at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:154)      at com.niku.security.directory.LDAPDirectoryService.getSearchDirContext(LDAPDirectoryService.java:1077)      at com.niku.security.directory.LDAPDirectoryService.paginatedSearch(LDAPDirectoryService.java:328)      at com.niku.security.directory.LDAPDirectoryService.performFilteringSearch(LDAPDirectoryService.java:529)      at com.niku.security.directory.LDAPDirectoryService.importUsers(LDAPDirectoryService.java:408)      ... 5 more

 

CA PPM 15.2 version

 

Thank you!!

 

Daniel Barros

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