DX Unified Infrastructure Management

Hello, where can I get information on the availability of the next release of the VMWARE probe that supports VMWARE 6.7 please? We have had to upgrade to 6.7 and are now not able to monitor with the latest version of 7.1

Thank you

I suggest you open a case with CA Support for this question.   Report it as LOSS of Function.

If they disagree, contact your sales team to assist in getting it escalated.

David

Hi. 

As per the release notes

vmware probe 7.11 GA August 2018 has added support for vSphere 6.7

What issues are you having?

regards

Rich

Thanks for the reply Richard, we were monitoring the previous version of VMWARE with probe 7.11, upgrade to VMWARE 6.7 and now a resource test comes back with an error of hostname or IP wrong, port number wrong or handler class is wrong. Hostname and IP have not changed and the port is still open. Event log has......

login failed, VMWare API is unavailable: Exception caught trying to invoke method RetrieveServiceContent; nested exception is:
at com.nimsoft.probe.application.vmware.sdk.VmwareEnvAdaptor.relogin(VmwareEnvAdaptor.java:1211)
at com.nimsoft.probe.application.vmware.sdk.VmwareEnvAdaptor.isVmwareApiAvailable(VmwareEnvAdaptor.java:1153)
at com.nimsoft.probe.application.vmware.sdk.VmwareSession.updateInventory(VmwareSession.java:161)
... 14 more

Sorry I had missed the comment in the release notes saying it was supported, only saw a post from July saying it was in the pipeline

Hi Kevin.

Is the MOB enalbed?

VMware Knowledge Base 

Sorry Richard, MOB?

Okay I have found what the MOB is, looking at that now.

Richard, MOB appears to be enabled, I can log into it, I can view all of the object types

Just found this will give it a try;

https://comm.support.ca.com/kb/vmware-probe-error-12-login-failedvmware-api-is-unavailable-vi-sdk-invoke/kb000035071 

That did not work, I get the following error after trying out that KB;

9.0, log4j 1.2.17
Oct 17 17:43:02:916 [main, vmware] SCHEDULER: using scheduler_thread_pool_size = 3
Oct 17 17:43:02:916 [main, vmware] Unexpected death of thread main.
Oct 17 17:43:02:916 [main, vmware] java.lang.InternalError: MD5 not supported
at java.util.UUID.nameUUIDFromBytes(Unknown Source)
at com.nimsoft.probe.common.disco.schema.ExtendedDataModel.toNisDataModelExtension(ExtendedDataModel.java:120)
at com.nimsoft.probe.common.disco.service.common.ExtendedDataModelInitializer.getNisDataModelExtension(ExtendedDataModelInitializer.java:92)
at com.nimsoft.probe.common.disco.service.common.DefaultDiscoveryExtendedSchemaService.publishExtendedSchema(DefaultDiscoveryExtendedSchemaService.java:61)
at com.nimsoft.probe.common.disco.engine.DefaultDiscoveryPublisherEngineService.sendDiscoveryProperties(DefaultDiscoveryPublisherEngineService.java:66)
at com.nimsoft.probe.common.disco.engine.DefaultDiscoveryPublisherEngineService.start(DefaultDiscoveryPublisherEngineService.java:50)
at com.nimsoft.vm.BaseProbe.startServiceEngines(BaseProbe.java:1208)
at com.nimsoft.probe.application.vmware.VmwareProbe.startServiceEngines(VmwareProbe.java:168)
at com.nimsoft.vm.BaseProbe.firstTimeSetup(BaseProbe.java:447)
at com.nimsoft.vm.BaseProbe.execute(BaseProbe.java:399)
at com.nimsoft.probe.application.vmware.VmwareProbe.main(VmwareProbe.java:73)

HI, Can I request you open a support case for us to look at this in more detail

Thanks

Rich

Hi Rich, just to let you know the following I got from support enabled me to connect to my VMWARE environment again and it works;

"https://comm.support.ca.com/kb/vmware-monitoringis-not-working-for-a-trial/kb000074043

Kevin

great news!!