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CA Service Catalog policy approval process with groups

Question asked by dhrzic on Oct 18, 2018
Latest reply on Oct 19, 2018 by dhrzic

Hi everyone,

 

I've an situation where i need to implement group approval process in Service Catalog.

 

Use case:

User A, User B or User C from Group A opens a request where any user from Group B needs to approve the request and then it opens.

 

I've integrated SC with USS and set the policy but nothing happens, the approvers group doesn't see the request submitted. I can see the groups from eem but I think something is missing here.

 

I'm uploading the screenshots and logs, if someone has a clue what to do.

Thanks in advance.

 

Domagoj

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