AnsweredAssumed Answered

CA Service Catalog policy approval process with groups

Question asked by dhrzic on Oct 18, 2018
Latest reply on Oct 19, 2018 by dhrzic

Hi everyone,


I've an situation where i need to implement group approval process in Service Catalog.


Use case:

User A, User B or User C from Group A opens a request where any user from Group B needs to approve the request and then it opens.


I've integrated SC with USS and set the policy but nothing happens, the approvers group doesn't see the request submitted. I can see the groups from eem but I think something is missing here.


I'm uploading the screenshots and logs, if someone has a clue what to do.

Thanks in advance.