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Failed login issue in New User Experience

Question asked by Piyush_Agrawal on Oct 18, 2018
Latest reply on Oct 22, 2018 by Suman Pramanik

In the new user experience, after clicking on link to open new user, sometimes it asks for login and password information. In the logs, it is showing below error:


ERROR 2018-10-17 21:36:20,826 [http-nio-80-exec-997] (clarity:none:none:none) UserSessionCache.get:PMD error
com.niku.union.persistence.PersistenceException: Error getting a DB connection


ERROR 2018-10-17 21:36:20,950 [http-nio-80-exec-959] odf.object (clarity:admin:-1:PPM_REST_API) Failed to build cache for resource login
com.niku.union.odf.exception.ODFException: java.sql.SQLException: Connection unavailable