AnsweredAssumed Answered

Service Catalog - Open Offering Options Very Slow

Question asked by FernandoSerraPT on Oct 25, 2018
Latest reply on Oct 25, 2018 by Louis_van_Amelsfort

Hi there

I need some help here.

I have several offerings, and inside them we have some options, like btw 15 ~ 21 options inside each one.

My question is why Service Catalog is so slow to show the options? 

It takes like 30 ~ 45 seconds from the moment I click in the offering and the moment when appears the options.

It's too much only to show the options... 

I need some help please, because this is Production env.

Service Catalog Release: 14.1.0

I attached some Service Catalog files and two images showing this problem:

Result: 42 seconds waiting to appear the options...

The moment I click in the offering "Posto Trabalho":

42 seconds later I see the options


Please someone help me because my company is very unsatisfied



Fernando Serrano