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issue ref: 01198966 remains unresolved with no CA actions. Resolution needs escalation.

  • 1.  issue ref: 01198966 remains unresolved with no CA actions. Resolution needs escalation.

    Posted Oct 26, 2018 03:28 AM

    CA undertook some resolution actions via WEbex in August. Issues remain unresolved witrh no update from CA



  • 2.  Re: issue ref: 01198966 remains unresolved with no CA actions. Resolution needs escalation.
    Best Answer

    Posted Oct 26, 2018 01:39 PM

    Hi Laurence,

    I'm very sorry for the delay on this issue. We are escalating this immediately and will contact you shortly with a temporary workaround and escalating this to get the permanent solution to your problem.

     

    Please let me know if I can assist you further on this case as our team works to resolve it.

    Thank you!

    Kevin