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How to restrict removal of parent/child tickets once its attached to ticket

  • 1.  How to restrict removal of parent/child tickets once its attached to ticket

    Posted Oct 26, 2018 04:18 PM

    Hi Team,

    Is it possible to restrict removal of parent/child tickets once its attached to any ticket type.

     

    Please suggest.

     

    TIA



  • 2.  Re: How to restrict removal of parent/child tickets once its attached to ticket

    Posted Oct 29, 2018 12:49 PM

    Hi,

    not directly but following some articles in the communities you must be able to:

    1/ add anew table for the data partition

    2/ create a delete constraint on this newly created data partition.

     

    hope this help

    /J