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Disabling categories

Question asked by Pushpith on Oct 31, 2018
Latest reply on Nov 2, 2018 by Paul_Coccimiglio

Hi Team,


We have to restrict end users from selecting specific categories. There are few active tickets in these categories, so if we disable the same can the users continue to work on it. As per my understanding the user's wont be able to work on the existing tickets, correct me if wrong.