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Log comment on ticket should show somewhere else

Question asked by La-Qa on Oct 31, 2018
Latest reply on Nov 1, 2018 by Chi_Chen

Hi Team

 

In ticket logs tab. we can see every activity going on over the ticket . We have a requirement when a user log a comment on ticket , that comment will show up somewhere else also NOT only in Logs tab. 

 

We would like to add custom readonly textbox field before/after summary text field and call that attribute. is it possible?

 

In logs tab. we can see every activity but we want only log comment text in custom field when a user log a comment.

 

Please advise

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