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Request status in CA service catalog

Question asked by dany5.5 on Nov 5, 2018
Latest reply on Nov 6, 2018 by dany5.5

Hi All

i am using CA service catalog and CA service desk manager with CA process automation.

i created a form that fires multiple change order using ERA in SC. 


if i fired 4 CO successfully one of these CO i used PAM HWSW_FilledFromInv_sync and the others i used classic SDM workflow.


i closed the COs related classic workflow after finishing the tasks and i closed the CO related to PAM.

i got back in Service Catalog as status pending fulfillment how i can set it to Completed while the  others options CO opened in Service Catalog

anyone can help?