DX Application Performance Management

Hi,

I have installed Host Monitoring (Infrastructure Agent) on a linux server but metrics are shown under Super Domain but not under Domain. 

Issue:

Monitoring Environment Structure:

•     One MOM running on host name (SRPAPM31)
•     Two collectors running on host names (SRPAPM33 and SRPAPM35)
•     I am trying to monitor a Linux server (SRPICD51): testing with one server for now
  •     The Host Monitoring agent (Infrastructure Agent) is installed on the monitored server (SRPICD51)

The domain.xml looks like this:

<domain name="Host Monitoring" description="Host Monitoring">

        <agent mapping="SRPICD51"/>

        <grant group="Admin" permission="full"/>

        <grant group="IntCtrProdGrp"  permission="full"/>

</domain>

Please see the attached file for a screen shot. 

Thank you in advance for your help!

Ferhana

Hi Hiko,

Is this the correct way to add the collectors to the configuration?

Thank you.

Ferhana Siraj

Senior IT Systems Analyst

SRP  |  Integration and Middleware Support  |   ISB445

P: (602) 236-6842   |   M: (602) 402-2966

Hi Ferhana,

Further to Hiko's advice did you deploy the modified domains.xml file to your Collectors as well as the MOM?

I saw similar to your screenshot when I only deployed my updated domains.xml file to MOM and not my Collector:

<domain name="Host Monitoring" description="Host Monitoring">
<agent mapping="willy03-I2438\|Infrastructure\|.*"/>
<grant group="Admin" permission="full"/>
</domain>

After deploy domains.xml to Collector I now get expected result:

Regards,

Lynn

Hi Lynn,

Thank you again for your help!  Yes, I made sure the domains.xml file is the same for the MOM and 2 collectors.

How do I add the collectors to the configuration? Is this the correct way to do it?

Thanks again!

Ferhana Siraj

Senior IT Systems Analyst

SRP  |  Integration and Middleware Support  |   ISB445

P: (602) 236-6842   |   M: (602) 402-2966

Hi Ferhana,

In the agent profile you just target the MOM with agentManager.url.1

Then in the MOM config file IntroscopeEnterpriseManager.properties you list the 2 Collectors

The MOM will then redirect the agent to a Collector according to load balancing (using default loadbalancing.xml file to start with is fine).

Did you add your new domains.xml entry before the default wildcard entry for all agents mapping? i.e. before this entry:

<SuperDomain>
<agent mapping="(.*)"/>
<grant group="Admin" permission="full"/>
<grant user="Guest" permission="read"/>
</SuperDomain>

You need to do that otherwise the wildcard entry will take precedence over your new entry and still put the agent under SuperDomain only.

Hope that helps

Lynn

Yes, new domains.xml entry is before the SuperDomain entry:

Thank you.

Ferhana Siraj

Senior IT Systems Analyst

SRP  |  Integration and Middleware Support  |   ISB445

P: (602) 236-6842   |   M: (602) 402-2966

Hi Lynn and Hiko,

I have made some changes to the domains.xml file on the EM and 2 collectors .

Restarted the EM and Infrastructure agent, but still nothing is shown under the domain:

Thank you.

Ferhana Siraj

Senior IT Systems Analyst

SRP  |  Integration and Middleware Support  |   ISB445

P: (602) 236-6842   |   M: (602) 402-2966

Hi Ferhana,

Our posts may have crossed. Did you see my advice to make sure you add your new domains.xml entry before the default wildcard entry for all agents mapping?

Thanks

Lynn

Hi Ferhana,

I think the root cause may be the case of your domain.xml entry for "SRPICD51" because the hostname on the UI is lowercase "srpicd51" and agent mapping uses regex which is case dependent.

Please try "srpicd51" in the domains.xml file.

Thanks

Lynn

Lynn,

You are SUPER awesome!!! It worked when I changed the host name to lowercase as you said. "srpicd51"

Thank you so much!!!!

Ferhana Siraj

Senior IT Systems Analyst

SRP  |  Integration and Middleware Support  |   ISB445

P: (602) 236-6842   |   M: (602) 402-2966