DX NetOps

  • 1.  Memory Threshold Source None

    Posted Nov 07, 2018 11:11 AM

    Hi there,

     

    Is there a way to change the source of the memory threshold?

     

    We've discovered in spectrum, 2 servers which has the agent SystemEDGE installed.

     

    SERVER_A
    RHEL 6.4
    SysEDGE 5.8

     

    SERVER_B
    RHEL 5.3
    SysEDGE 5.8

     

    SERVER_A show with no problem the cpu&memory utilization (thresholds) on the performance tab but SERVER_B does not show memory graph, only of cpu.

     

    looking the thresholds  I see the SERVER_B has a "None" source and the SERVER_A has RFC-2790

     

     

     

    other thing, on performance tab of SERVER_B is possible see there the memory graph only on Memory & Storage Utilization (RFC 2790)

     

     

    I appreciate any help.
    Thank you!

     

    EOS



  • 2.  Re: Memory Threshold Source None

    Broadcom Employee
    Posted Nov 07, 2018 11:20 AM

    Hi Emelio,

     You can change the attribute that Spectrum uses:

     

    Normalized Memory Utilization Attributes - CA Spectrum - 10.2 to 10.2.3 - CA Technologies Documentation 

     

    Cheers

    Jay



  • 3.  Re: Memory Threshold Source None

    Posted Nov 07, 2018 11:41 AM

    Thanks for your quick response Jason!

     

    I compared the attributes mentioned on the doc sent

     

    SERVER_A

     

    I changed on SERVER_B the NRM_MemAttr_Source attribute to "RFC-2790" (It was *not-set*) 

    the two first attributes cannot be changed.

     

    After the change, I see on threshold memory of SERVER_B the source RFC-2790

     

    but now on the performance tab, show an invalid value for the memory

     

    Do I need to make something else? 

     

    Thanks in advance!

     

    EOS



  • 4.  Re: Memory Threshold Source None

    Posted Nov 08, 2018 10:41 AM

    anyone can guide me with this?

     

    thank you



  • 5.  Re: Memory Threshold Source None

    Broadcom Employee
    Posted Nov 08, 2018 02:52 PM

    HI Emilio,

      What happens if you reconfigure the model (right click Reconfiguration -> Reconfigure Model)?

    Cheers

    Jay



  • 6.  Re: Memory Threshold Source None

    Posted Nov 13, 2018 04:08 PM

    Hi! 

     

    in the end this was related to the SystemEDGE config file.. weird thing..

     

    thanks  Jay!



  • 7.  RE: Re: Memory Threshold Source None

    Posted Sep 22, 2020 02:51 PM
    I have a similar issue.  Does anyone know what SystemEDGE config would affect cause/resolve this issue?