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Understanding of 'Demand' in CA PPM

Question asked by lisa.currie on Nov 7, 2018
Latest reply on Nov 7, 2018 by Michael Thibault

Good Afternoon!


We're currently using version 15.1. The Glossary for that version defines Demand as:

"Demand is the total amount of time that is requested and planned for resources or roles to complete tasks. Demand is based on the planned allocation values for team members who are allocated to an investment....Demand is made up of hard-booked time and soft-booked time."


So, in short, demand is time that is requested (hard-booked) and planned (soft-booked) for either a named resource/generic role?


Am I alone in finding the Help section not as clearly worded as it could be?


Thanks in advance for any input!