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Service Now Integration

Question asked by greri10 Employee on Nov 7, 2018
Latest reply on Nov 8, 2018 by Hiko_Davis

IHAC that is looking to integrate APM Alerts with ServiceNow.

Started work on shell command action calling a bash script but I was hoping to find a existing solution.

 

ServiceNow has published REST services:

 

REST Web Service and ServiceNow: Practice and Learn - IT Service Management - ServiceNow Community 

 

Documentation on the request & request body objects in ServiceNow:

https://developer.servicenow.com/app.do#!/api_doc?v=istanbul&id=c_RESTAPIRequest

https://developer.servicenow.com/app.do#!/api_doc?v=istanbul&id=c_RESTAPIRequestBody

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