CA Service Management

  • 1.  SPEL to trigger a notification rule

    Posted Nov 07, 2018 01:27 PM

    Hello,

     

    It is possible via spel to trigger a notification rule? I cannot find anything regarding that in the community.

     

    Any idea how to achieve that?

     

    Thank you in advance



  • 2.  Re: SPEL to trigger a notification rule
    Best Answer

    Posted Nov 10, 2018 01:57 AM

    Hi,

    you can trigger Multiple Notification macro: https://communities.ca.com/message/241820866#comment-241821055 

    also you can do contact based notification: HTML Notifications in a context of custom object. but you need to expand your notification template first: SPEL expand and do_expand functions 

    Regards.