CA Service Management

  • 1.  Disadvantages importing data

    Posted Nov 08, 2018 12:50 PM
    Hi, I'm learning with Asset, I'm using version 17 where I'm presenting problems with importing data. I do not know if it has something to do with the language since it is installed in Spanish or is a problem directly with the csv file. The inconvenience that occurs when loading an asset, where I already have a registered model, I always jump the error that does not recognize the model, tells me that the value of the model is missing. I have changed the file several times testing the delimiter, including Tab, comma and semicolon all without success. Then try to make a less complicated load where there is no other related data. Try to do the load of campaigns, where when trying to load 3 records only 1 was loaded and registered with the name of the titles of the file even when it says that it processes the 3 records. After many attempts I managed to register and I did not know how ... I simply made my file from scratch using directly excel and then save it as csv deliitado by tabulations. Today I try to load States / Provinces where exactly the procedure that yesterday went well with negative results. of 24 records is loaded 1 only with the data of the titles. Show them my load file and the result. Has this happened to someone? Any suggestions? regards



  • 2.  Re:  Disadvantages importing data

    Posted Nov 09, 2018 01:27 PM

    Hola Andreina

     

    Hi, I'm learning with Asset, I'm using version 17 where I'm presenting problems with importing data. I do not know if it has something to do with the language since it is installed in Spanish or is a problem directly with the csv file. The inconvenience that occurs when loading an asset, where I already have a registered model, I always jump the error that does not recognize the model, tells me that the value of the model is missing. I have changed the file several times testing the delimiter, including Tab, comma and semicolon all without success. Then try to make a less complicated load where there is no other related data. Try to do the load of campaigns, where when trying to load 3 records only 1 was loaded and registered with the name of the titles of the file even when it says that it processes the 3 records. After many attempts I managed to register and I did not know how ... I simply made my file from scratch using directly excel and then save it as csv deliitado by tabulations. Today I try to load States / Provinces where exactly the procedure that yesterday went well with negative results. of 24 records is loaded 1 only with the data of the titles. Show them my load file and the result. Has this happened to someone? Any suggestions? regards

     

    • No creo que sea algun punto sobre el idioma;
    •  ¿Cuál es la tabla/objecto?
    • Resuelto hay 01 - procesado correctamente. ¿Cuál fue la linea?
    • Si posible, remover los espacios;
    • Busca por logs.
    • Cuando guardar el archivo, salvar como UTF8

     

     

    CA ITAM DATA IMPORTER - How to use - Overview - Import Company - YouTube 

     

    Saludos

    Tiago Macul



  • 3.  Re:  Disadvantages importing data

    Posted Nov 09, 2018 02:22 PM

    Estoy intentando Cargar los "Estados/provincias"

    Si, he realizado como 50 pruebas.

    El archivo no contiene espacios, 

    Siempre inserta 1 el cual corresponde a los nombres de las columnas. 

    Ya lo guarde como UTF y aun sin exito. 



  • 4.  Re:  Disadvantages importing data

    Posted Nov 09, 2018 03:16 PM

    Como has configurado la importación?

     

    tal y como está aquí funciona.

     

    Saludos,

    Carlos



  • 5.  Re:  Disadvantages importing data

    Posted Nov 09, 2018 03:38 PM

    Hola, 

    Hice el último intento utilizando el delimitador | donde efectivamente solvento el inconveniente.

    Al fin logre cargar con el importador de datos. 

    Lo que me parece extraño es que ayer utilice como delimitador el "Tab" y solo logre importar un solo archivo de prueba con éxito, a la segunda vez dejo de funcionar. 

    En definitiva los delimitadores: coma (,) punto y como (;) y tab, no lo está reconociendo la herramienta. 

    Mil gracias por responder. 

     

    Saludos!

    Andreina Fuentes