Right now we have menu items under Activities menu to update status, comment and transfer. When someone wants to move an incident to someone with a note and different status, then it needs two menu actions. 1. update status, 2. transfer.
We want to create a menu item with the activities combining all three. So that with one click we could change the status, assign to another group and add a comment.
I tried creating a new menu item and a new htmpl page. But that redirects to edit incident page not to the one which I have created.
if ( factory == "cr" )
htmpl_str += "detail_update_incident_wb.htmpl";
Where can I find more details about the PDM_MACRO attributes and how to customize them?