Clarity

Hi All

We are Xogging in the resources to Clarity using interface. This is not updating the booking manager field. I've checked for the details and ensured that the Booking manager passed onto the XOG format is correct one. But when the XOG finishes, the field is not updated. 

I tried with the same XOG format used in my process to XOG in single resource to update booking manager and it worked with no issues. But this issue prevails only if updated through process. 

Any idea / suggestions on what could cause it? 

Thanks in advance. 

Monica

Does the user in the process have the rights?

Do you have messages in your gel to verify the input be as designed.

Hi urmas, I checked with the message log and I get the appropriate value. But this seems to be failing in the XOG only.

If you update with process other fields like resource manager open a case with support.