I have a new demand here that I need to integrate Spectrum with Tivoli Enterprise Console, acting as a manager of managers.
Everytime a critical ticket is opened in Spectrum, it needs to forward to Tivoli Enterprise Console, and if it's cleared, it will be removed from Tivoli Enterprise Console.
I have no clue on how to do this.
Has anyone ever done this before or have some ideia on how this could be achieved ?
Thank you !