Hi Community,
CA SDM 17.1
I have noticed that the SDM Soap webservice create request or create incident operations are getting failed with the below error.
Endpoint : LOAD BALANCER WEBSERVICE ENDPOINT URL on port 8080
but if i change webservice ENDPOINT url to single application web service endpoint all the soap operations are passing successfully.
note: the load balancer WEBSERVICE endpoint url and single server WEBSERVICE endpoint url on web browser i am getting the positive response on port 8080
is this the known issue, do i have to change any thing here to fix the issue.
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Client</faultcode>
<faultstring/>
<faultactor/>
<detail>
<ErrorMessage/>
<ErrorCode>1010</ErrorCode>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
Thank you,
Regards,
Venkat