AnsweredAssumed Answered

Create more Priorities

Question asked by La-Qa on Nov 20, 2018
Latest reply on Nov 24, 2018 by Lindsay_Estabrooks



We have different teams using sdm and SLA implemented and work according to priority set.


We have another team which have different SLAs and they want to it with Priority also. And i see we cannot create Priorites with different names. 


Is there a possibility to create new Priority and attach service type on it ?