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LDAP bind error on smps

Question asked by PankajSh0 on Nov 20, 2018
Latest reply on Dec 3, 2018 by PankajSh0

Hi,

 

I have recently done installation of CA Single Sign On 12.8 and CA Directory 14.0 on Linux servers.

Post that, when trying to access a protected application I am getting the below error in smps.log file on policy server,

 

[12168/139947420665600][Tue Nov 20 2018 07:30:56][SmDsLdapConnMgr.cpp:1207][ERROR][sm-Ldap-02230] Error# '1' during search: 'error: Operations error extended error: 000004DC: LdapErr: DSID-0C0907C2, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580' Search Query = '(&(sAMAccountName=***)(objectclass=user)(!(useraccountcontrol=514))(!(useraccountcontrol=546)))'
[12168/139947378702080][Tue Nov 20 2018 07:31:44][SmDsLdapConnMgr.cpp:1207][ERROR][sm-Ldap-02230] Error# '1' during search: 'error: Operations error extended error: 000004DC: LdapErr: DSID-0C0907C2, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580' Search Query = '(&(sAMAccountName=***)(objectclass=user)(!(useraccountcontrol=514))(!(useraccountcontrol=546)))'

 

I am able to ping to the AD server I am connecting to on port 3269.

The connection is successful on the existing setup of CA Single Sign On 12.52 SP1 CR9.

 

I am not sure if I am missing something here to make the required connection with AD.

 

Can someone please suggest what might be the issue and how can it resolved.

 

Regards,

Pankaj Sharma

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