CA Service Management

  • 1.  Redirect Only CA employee portal URL to external site

    Posted Nov 27, 2018 12:59 PM

    Hi,

    Can anyone please let me know on how to redirect ONLY the CA URL for end user/employee home page to another external URL?

    NOTE: I DO NOT want to redirect the CA URL for agent/analyst view.

     

    Thank you!



  • 2.  Re: Redirect Only CA employee portal URL to external site

    Posted Nov 27, 2018 02:06 PM

    Tried window.setTimeout('window.location="https://<url>"; ',2000); between <script> and </script> tags on home.htmpl but the page never reloads to new site



  • 3.  Re: Redirect Only CA employee portal URL to external site
    Best Answer

    Posted Nov 28, 2018 01:26 PM

    <meta http-equiv="refresh" content="N; URL=other-web-address">

    Adding the above line to menu_frames_role.htmpl under NX_Root$\site\mods\...\employee directory does the trick.