Hi marlon.mckenzie.1,
In addition to replying back to Shubham.Bhatia, since you are a lucky CA PPM 15.4 SaaS customer-administrator, you might also want to check out the CA On Demand Portal Administration documentation. Specifically, in this case, see new_user_default_password and forcePasswordReset in Bulk User Management.
We also have documented here a procedure you might prefer:
Force All Users to Reset Their Passwords
You can prompt all users to reset their passwords the next time they log in. For example, as part of a security policy change, you increase the password character length from six to eight characters. After the change, you can force all users to change their passwords to meet the new requirement.
Follow these steps:
- Click Administration, General Settings, System Options.
- In the Change Password Options section, click Force Password Change.
- Save your changes.
If using SSO, see the CA Single Sign-On 12.52 SP1 Documentation.
Kind Regards,
Damon