We are using CA SD r14.1 and CABI, we have a crystal report in CA BI named MTTR-MTTA (under CA Report->Incident->Effectiveness) and had below queries regarding this report:
1. Can we edit/view the query written for this crystal report?
2. Add more drop down values for Time Period (like Last Year, custom date range etc)
3. Physical path of the report.
Please note I don't have much experience in CA BI.