CA Service Management

  • 1.  Analyst License Query

    Posted Nov 29, 2018 07:05 AM

    Hi Team,

     

    Environment: r14.1 CA SD

     

    As per my understanding, every active analyst access requires license(correct if wrong). Does inactive analyst user as well consume the licenses?

     

    Thanks.



  • 2.  Re: Analyst License Query

    Broadcom Employee
    Posted Nov 29, 2018 10:07 AM

    Only when an active analyst logs in into SDM then one license seat is taken...for inactive analysts, as they can't log into SDM they have nothing to do with license.