AnsweredAssumed Answered

CONTACT'S TENANT CHANGES AFTER USER CREATION.

Question asked by Amosu on Dec 3, 2018
Latest reply on Dec 4, 2018 by Chi_Chen

Hello Support,
Good day and trust this mail meets you well.
We have service desk multi tenancy option enabled in our environment and for awhile now we have been facing difficulties creating new users. It's discovered that the user's tenant will change from the specified tenant to the Head Office tenant each time a new contact is created thereby changing users access type when log in.
Could you please assist in looking into this issue as it's really affecting other tenants from working effectively.
Awaits your swift response.

Warm Regards,
Amosu

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