DX NetOps

  • 1.  CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Posted Nov 30, 2018 06:07 AM

    Hi all,

    we changed the DNS-Hostname of one of our Cisco-ASA-Devices monitored by CA PM.

     

    As per docs the hostname will (by Default) Change within 48 hours.

    (https://docops.ca.com/ca-performance-management/3-6/en/building/manage-devices/manage-hostname-changes)

     

    But we are not willing to wait that long time and nor want to change DC config-file and want to manually force DC to change hostname to what DNS offers.

     

    Are there any scripts/routines how to change this "by hand"?

     

    Thanks for any updates.

     

    Lothar 



  • 2.  Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?
    Best Answer

    Broadcom Employee
    Posted Dec 05, 2018 06:22 PM

    You can increase the rate at which host detection runs per that documentation page linked in the original post.

     

    This KB article provides further answers.

     

    Device's sysName or DNS name changes are not appli - CA Knowledge 



  • 3.  Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Broadcom Employee
    Posted Dec 18, 2018 01:51 PM

    Did the information posted assist with this Lothar?



  • 4.  Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Broadcom Employee
    Posted Dec 18, 2018 01:58 PM

    Perform a discovery using a discovery profile. 



  • 5.  Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Broadcom Employee
    Posted Dec 26, 2018 03:18 PM

    Hello Lothar,

     

    Are there additional questions regarding this issue?



  • 6.  RE: Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Posted Apr 29, 2021 02:40 PM
    Hello All,

    in our enviornmet some router names are not as per our naing convention so we manually name then in CA Spectrum.

    we need to manualy change that name to the performance center also so that the device details will sync for our tickets and reporting. also the traffic monitoring threshold alarm having issues due to different name.

    i think the basic functionalitites should be  same in all tools.

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    [Resident Enginner ]
    [PTCL]
    [ISlamabad]
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  • 7.  RE: Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Broadcom Employee
    Posted Apr 29, 2021 03:24 PM

    When it comes to PC device name, if the device comes from the Data Aggregator and Spectrum, the DA name wins.

    So in monitored devices, does the name on the device (search by IP) match what is in PC?

    Is the name coming from sysName or Hostname?   You can try clicking Rediscovery button at bottom, and wait 2-3 mins, and hit refresh button at bottom.  Does it change to the name you are expecting?
    If not, you can always use DA rest to override the name in the DA.   Update the Item -> Name value via a PUT to http://DA:8581/rest/devices/<device itemid in monitored devices>




  • 8.  RE: Re: CA PM 3.6 - How to manually (forced) change Hostname of a device?

    Broadcom Employee
    Posted Apr 29, 2021 04:23 PM
    See Article ID: 140033 Rest API query to update hostname

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    Sr Support Engineer
    Broadcom
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