DX NetOps

  • 1.  DATA Missing in Extracted dashboards to PDF

    Posted Dec 03, 2018 01:32 AM

    Dear ALL,

     

    IN some off my schedules reports that i created as dashboards. when i review some of PDF data in missing Screenshots shown below. Kindly guide me to overcome this issue.

     

    when i check this by open dashboard in CAPC data is available. Is there any issue with the data processing limit per second or per dashboard. or data query time for per dashboard. 

    Maybe in my scenario it exceeds because length of my dashboards are long.



  • 2.  Re: DATA Missing in Extracted dashboards to PDF

    Broadcom Employee
    Posted Dec 04, 2018 08:58 AM

    Hello Akash_keyani,

    What revision of CAPM are you running?

     

    Is the CAPC dashboard showing the data configured to use the same timeframe as in the scheduled report?



  • 3.  Re: DATA Missing in Extracted dashboards to PDF

    Broadcom Employee
    Posted Dec 17, 2018 06:03 PM

    Akash,

     

    Are there updates to this problem? Does it remain?

     

    Thanks,

    Michael



  • 4.  Re: DATA Missing in Extracted dashboards to PDF

    Posted Dec 18, 2018 04:59 AM

    Dear Michael,

     

    my CA PC Version is 3.5.

    After that 2-3 times i observed this issue.

    recent 3-4 days reports are fine.



  • 5.  Re: DATA Missing in Extracted dashboards to PDF

    Broadcom Employee
    Posted Dec 26, 2018 02:40 PM

    Akash,

     

    Following up to confirm this is still no longer occurring?



  • 6.  Re: DATA Missing in Extracted dashboards to PDF

    Posted Dec 26, 2018 02:52 PM

    Its occurring now at different times sometimes when i load large dashboard.



  • 7.  Re: DATA Missing in Extracted dashboards to PDF
    Best Answer

    Broadcom Employee
    Posted Dec 26, 2018 03:11 PM

    Hello Akash,

     

    I would open an issue with the following information

     

    1) Reproduce the issue noting the time.

     

    2) Collect a remote engineer:

     

    How to Run the CA Remote Engineer (CARE) diagnosti - CA Knowledge 

    And the PDF of the report in question.



  • 8.  Re: DATA Missing in Extracted dashboards to PDF

    Posted Jan 14, 2019 06:10 AM

    hi,

     

     

    Currently my PC have much more issues that i am busy dealing that with CA support  the main was system heath status but got nothing about from last month.