We are running Clarity PPM 13.2 (old version), and I am new to this product.
My question is, we currently have one person who has been setup in Clarity as Timesheet approver, and I setup another user identical to current user, but he cannot see any timesheets to approve.
The original user has the following groups assigned:
Admin Clarity, Basic Group Users, OS Approve ERPP, and Portlett
Primary Role: Coordinator
I have made the second person exactly same as this person, but he cannot see the timesheets ready to be approved, like the original user.
I can see there is the Proxy option, but I am not sure if this will enable both user's to be able to see timesheet approvals at the same time?
I just want to have more then one person to be able to approve timesheets, please advise what I am doing wrong, and what to change?
If you want to contact me via phone (pls email me with your number, and I will call).
I am in Australia.