Hello,
We have encountered 2 incidents where 1 task gets stuck in progress causing all subsequent tasks to get stuck in progress as well. This affects all tasks in both our IMEs - one of them has provisioning and endpoints, the other does not.
Due to this, we are unable to determine a pattern in the tasks - all of them get stuck on varied events with no identifiable root cause.
One of the root causes is Task Persistence Database. However, if this were the case - we would see this happen frequently which is not our case.
Would appreciate some more insight into other potential root causes for this behaviour.
Thanks.