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Agent unable to communicate with Application Server

Question asked by RamanaCh on Dec 7, 2018
Latest reply on Dec 20, 2018 by panni04

 I found that Agent failed to communicate with Application Server

Could you let me know what is the impact of the below error or what services will be effected and where can i find the log for this.

CAUAJM_I_50023 AutoPinging Machine [tigera1]
CAUAJM_I_50031 Checking the Agent's connectivity to the Application Server.
CAUAJM_E_50037 ERROR: Agent failed to communicate with Application Server.
CAUAJM_E_50041 ERROR: Agent returned <ApiExceptionWithInfo, CAUAJM_E_10045 An invalid encryption key was specified.>.
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.


I already checked CASHCOMP variable in environment, CAPKI also installed properly.
I am facing this issue first time,Autosys  agent is working fine from 2.5 years.

There is no impact on Autosys jobs all jobs are running fine.