CA Service Management

Hi everyone,

I would like to configure the workflow task in change order, when the analyst include a task manually, the assignee field will be filled with the analyst that created the task, in other words, the user logged in.

Anyone has ideia to configure this way?

Regards,
Felipe Nunes

You could use $cst to default the field in insert_wf.htmpl. $cst is the logged in user.

Hi Chi,

Thank you for helping.

Looking the code in insert_wf.htmpl, I have to change $args to $cst ?
See the code below:

detailLookup("Responsável","wf_ins_agt","agt",
         1,20, "0","$args.wf_ins_agt.persistent_id","$args.wf_ins_agt",
         "yes","combo_name",
         '<PDM_FMT ESC_STYLE=JS2 PAD=NO>$args.wf_ins_agt_combo_name</PDM_FMT>',
         "$args.SEARCH_STATUS_wf_ins_agt","$args.SEARCH_RESULTS_wf_ins_agt","yes","");

Regards,

Felipe Nunes

Hi Felipe,

You can write following code in insert_wf.html

if(jq('input[name="SET.wf_ins_agt"]').val() == '')
 {
 jq('input[name="wf_ins_agt_combo_name"]').val('$cst.combo_name');
 jq('input[name="SET.wf_ins_agt"]').val('$cst.id');
 }

Regards,

Türker

Hi Türker,

The code works fine.

Thank you!

Regards,

Felipe Nunes