AnsweredAssumed Answered

Issues with email gateway

Question asked by pmurt on Jan 2, 2019
Latest reply on Jan 8, 2019 by pmurt

We are having issues where the email gateway is sending a clear message but we are not receiving the original alarm notification, even if the auto operator in the NAS has both the critical and clear boxes checked. This occurs with multiple different  probes, but became really apparent with a dirscan probe alert recently.  Has anyone else encountered this behavior? 

 

TIA

Happy New Year

Outcomes