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can't access to download management . ask to set profile whereas I'm already identified

  • 1.  can't access to download management . ask to set profile whereas I'm already identified

    Posted Jan 04, 2019 02:57 AM

    Case management is ok but download management not.



  • 2.  Re: can't access to download management . ask to set profile whereas I'm already identified

    Broadcom Employee
    Posted Jan 04, 2019 05:49 AM

    Hi Christophe, 

     

    Sorry to hear that, but we checked your account and you have access to the site id with active products. It could be a browser / caching problem, suggest you clear cache cookies and try to re-login. Please let us know if any issues, we can create a case and assist you further. 

     

    Regards,

    Heena