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when user trying to open their won ticket showing error

Question asked by SiladityaDhar on Jan 8, 2019
Latest reply on Jan 21, 2019 by SiladityaDhar

After ticket creation when user trying  to open their won ticket showing error. please find below error step by step.

Step 1 -

Step 2-

Step 3-

 

But if I set role as Analyst I can able to open the ticket .Please guide me for the same.Step by Step solution will be more helpful for me.

 

Regards,

Saikat Das

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