Symantec IGA

  • 1.  CA IDM server failed to run with below error

    Posted Jan 19, 2019 11:38 AM

    Hi There,

    Am using CA IDM 14.2 version on win2012 with JDK 1.8 with weblogic 10.3.6 app server.After installing the IDM while running weblogic server am getting the following exception and results i couldn't open IME. Pls kindly advice.

     

    ####<Jan 19, 2019 10:54:42 AM PST> <Warning> <HTTP> <esfmylab2> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1547924082188> <BEA-101212> <iam_im:/iam/im Failure while Precompiling JSPs: weblogic.servlet.jsp.CompilationException: runtime_tasks.jsp:250:6: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    viewRuntimeTasks.getTaskListDisplay(request).write(request, out, viewRuntimeTasks.getTaskResults(request));

    ^-------------------------------------------------------------------------------------------------------^
    simple_visual_config.jsp:9:79: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    boolean analyticSupport = AnalyticsEngineProviderFactory.isAnalyticsEnabled(simpleConfig.getTask().getImsEnvironment());

    ^---------------------------------------^
    objecttypes.jsp:12:1: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    tab.getListDisplay(request).write(request, out, tab.getResults(request));

    ^---------------------------------------------------------------------^
    blth_detail.jsp:32:4: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% blthPage.getListDisplay(request).write(request, out, blthPage.getResults()); %>

    ^------------------------------------------------------------------------^
    submit_wfaction_buttons.jsp:13:4: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% tabPage.getListDisplay(request).write(request, out, tabPage.getResults(request) ); %>

    ^------------------------------------------------------------------------------^
    login.jsp:2:18: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <%@ page import="com.netegrity.llsdk6.imsimpl.connectionmgr.*" %>

    ^------------------------------------------^
    workflowpolicy.jsp:1:18: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <%@ page import="com.netegrity.webapp.page.task.WorkflowPolicyPage"%>

    ^-----------------------------------------------^
    edit_delegation.jsp:11:2: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    tabPage.getSelectedDelegatesListDisplay(request).write(request, out, tabPage.getResults(request) );

    ^-----------------------------------------------------------------------------------------------^
    index.jsp:584:48: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    String disableAutoCancelSetting = (String) com.netegrity.webapp.UIContext.getImsEnvironment(request).getEnvironmentSettingsProvider().getEnvironmentUserDefinedPropertiesDefinition().getUserProperties().get("ConsoleDisableAutoTaskCancel");

    ^-----------------------------------------------------------------------------------------------------------------------------------------------------------^
    fields.jsp:10:4: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% active_page.getListDisplay(request).write(request, out, active_page.getResults()); %>

    ^------------------------------------------------------------------------------^
    worklist_body.jsp:16:5: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    listDisplay.update(request,worklist.getResultSet());

    ^------------------------------------------------^
    tabs.jsp:41:4: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% activePage.getListDisplay(request).write(request, out, activePage.getTabs()); %>

    ^-------------------------------------------------------------------------^
    sms_configuration.jsp:79:14: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% smsConfigTab.getParamListDisplay(request,paramIndex).write(request, out, smsConfigTab.getParamListOptions(paramIndex)); %>

    ^-------------------------------------------------------------------------------------------------------------------^
    change_service.jsp:123:3: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    changeServiceTab.getEmailNotificationsList(request).write(request, out, changeServiceTab.getEmailNotifications(request));

    ^---------------------------------------------------------------------------------------------------------------------^
    approve_accumulatedprovisioningrole_relationship.jsp:37:10: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <td><%=curAction.getProvisioningRole().getFriendlyName()%></td>

    ^----------------------------------------------^
    members.jsp:67:10: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% membersTab.getMemberRuleListDisplay(request).write(request, out, membersTab.getMemberPolicies(request)); %>

    ^----------------------------------------------------------------------------------------------------^
    globalPolicyBasedWorkflow.jsp:12:4: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <% active_page.getListDisplay(request).write(request, out, active_page.getResults()); %>

    ^------------------------------------------------------------------------------^
    selfadmin.jsp:18:2: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    tab.getPoliciesListDisplay(request).write(request, out, policies);

    ^--------------------------------------------------------------^
    approve_relationship.jsp:24:26: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    String primaryName = primaryObj.getFriendlyName();

    ^-------------------------^
    task_status.jsp:1:18: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files
    <%@ page import="com.netegrity.webapp.page.TaskController,

    ^----------------------------------------
    com.netegrity.llsdk6.imsapi.provider.SecurityProvider" %>

    -------------------------------------------------------------------------------^
    task_status.jsp:83:40: The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files
    PersistenceProvider pp = PersistenceProviderFactory.getPersistenceProvider(envOID);

     

    For reference see the below screenshot of weblogic console for iam failed deployment.



  • 2.  Re: CA IDM server failed to run with below error
    Best Answer

    Broadcom Employee
    Posted Jan 20, 2019 01:04 AM

    The Platform Support Matrix for 14.2 states that WebLogic 12c is the only version supported.

     

    Server Environments - CA Identity Manager - 14.2 - CA Technologies Documentation 



  • 3.  Re: CA IDM server failed to run with below error

    Posted Jan 20, 2019 01:44 PM

    Let me try with it.Thanks



  • 4.  Re: CA IDM server failed to run with below error

    Posted Jan 20, 2019 04:38 PM

    Am getting the following exception with 12c(1.2.2.1.3), Error: Could not find or load main class weblogic.Server . Any idea pls.

    Note: Before installing IDM I'able to start the WL server,later iam_im.ear created via IDM installer getting the above error.

     

     

    C:\Oracle\Middleware\Oracle_Home\user_projects\domains\IDMDomain>startWebLogic.cmd
    '"C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\common\bin\commEnv.cmd"' is not recognized as an internal or external command,
    operable program or batch file.
    .
    .
    JAVA Memory arguments: -Xms256m -Xmx1024m -XX:ReservedCodeCacheSize=50m -XX:CompileThreshold=8000 -XX:PermSize=128m -XX:MaxPermSize=256m
    .
    CLASSPATH=C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\IDMDOM~1\config\cajasper;;;;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\xqrl.jar;;C:\Oracle
    \MIDDLE~1\ORACLE~1\wlserver\server\lib\ojdbc8.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\sqljdbc.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\ser
    ver\lib\derbyclient.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\derbynet.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\derby.jar
    .
    PATH=C:\Windows\SYSTEM32;C:\Windows;C:\Windows\SYSTEM32\WBEM
    .
    ***************************************************
    * To start WebLogic Server, use a username and *
    * password assigned to an admin-level user. For *
    * server administration, use the WebLogic Server *
    * console at http:\\hostname:port\console *
    ***************************************************
    Starting WLS with line:
    C:\PROGRA~1\Java\JDK18~1.0_1\bin\java -Xms256m -Xmx1024m -XX:ReservedCodeCacheSize=50m -XX:CompileThreshold=8000 -XX:PermSize=128m -XX:MaxPermSize=
    256m -cp C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\weblogic-launcher.jar -Dlaunch.use.env.classpath=true -Dweblogic.Name= -Djava.security.policy
    = -da -Dplatform.home=C:\Oracle\MIDDLE~1\ORACLE~1\wlserver -Dwls.home=C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server -Dwli.home=C:\Oracle\MIDDLE~1\ORAC
    LE~1\wlserver\integration -Dweblogic.home=C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server -Dweblogic.management.discover=true -Dwlw.iterativeDev= -Dwlw.
    testConsole= -Dwlw.logErrorsToConsole= weblogic.Server
    Java HotSpot(TM) 64-Bit Server VM warning: ignoring option PermSize=128m; support was removed in 8.0
    Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=256m; support was removed in 8.0
    Error: Could not find or load main class weblogic.Server