DX NetOps

Greetings,

I have a lab environment where the Global Sync isn't updating. All other data sources (DA, EM and Spectrum) are updating as expected. Restarting the services will make the Global Sync happen once, but then it doesn't keep updating.

Anyone, have any ideas where I should start looking to investigate this issue?

Thanks,

David

Please, could you send us more details regards this "Global Sync isn't updating"?

Carlos,

Please have a look at the attached screenshot.

Thanks,

David

The global sync status only gets updated if a global sync finds something to do. If this finds nothing was changed  so it doesn’t run a global sync update. It just does a PUSH, which pushes down nothing.

It's normal that the global sync status may be several hours or days behind

Select a DataSource and Perform a Full Resynchronization and check the global sync status again

Carlos,

I performed a full re-sync on the DA and the Global Sync did indeed update. Thanks for your help with this.

David