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Special Handling Contact Priority

Question asked by dheeraj_k2 on Jan 20, 2019
Latest reply on Jan 24, 2019 by Kyle_R

Hi Support,

 

My Requirement is that when a  user create a special handling contact incident  priority should be default 1. In our org. we set incident priority by default 2 for other users.

 

if someone have a spell code for usp_special_handling contact by default priority 1.

 

Please help me

 

Regards

Ricky

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