I stopped receiving email notifications on the 17 of January. Am I the only one having this problem?
Hi Catalin - There was a change made on that date which caused a problem with notifications. It was changed back to the original configuration the next day and remains so. I haven't heard of any issues and am receiving emails on both my account and test account. I would suggest making sure they aren't getting caught in a spam folder. They would be coming from: email@example.com . Regards, Chris
Chris, I have several rules in place on my server for incoming emails from CA Communities. I tried disabling and enabling the email notifications. It did not help. Like I was saying, I stopped receiving emails on the 17th.
Emails are not in spam. Anything else that I can check?
The emails sent for notifications are coming from firstname.lastname@example.org - at least this is what I noticed for the emails coming to our company (incidentally, also Catalin's). They're rejected, due to the domain not having an A record, with the Sender address rejected: Domain not found.
This means all notifications are dropped they don't get to their recipients, so you might want to check with the admins if there isn't other configuration in place (maybe for some forums ?) that's not setting the Sender of these notifications to email@example.com.
Any updates on this?
Are you still not receiving any updates?
No notifications for me. My colleague that is administering the mail server just confirmed me that the problem is still there.
I have not received any emails either since Jan 17th
LennThompson Do you know what is the action being taken to fix this?
We've contacted our vendor and are awaiting feedback. I'll update this thread as soon as I hear something.
Any updates? I have the same issue
None so far.
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