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How can we make acknowledged alarms more persistant?

  • 1.  How can we make acknowledged alarms more persistant?

    Posted Feb 03, 2019 11:29 AM

    Hi,

     

    Since a year we are utilizing spectrum and PM to monitor customer networks.

    In most things, this works out pretty well. However we are having trouble with one effect of spectrum. 

     

    Sometimes network devices get SNMP unreachable or power cycled at the customer site. If it contained an existing alarm (also on a child model), we need to re-acknowledge this alarm. For instance open/outstanding "link status" alarms. Is it possible to make a alarm more persistent in its acknowledgement, that it will survive a reboot or snmp unreachable state?

     

    Regards,

     

    Rob



  • 2.  Re: How can we make acknowledged alarms more persistant?

    Broadcom Employee
    Posted Feb 04, 2019 11:01 AM

    Hi Rob,

     

    I do not see a way of doing this since the alarm was acknowledged.  If the alarm would be system cleared and not acknowledged, you could use Flash Green.

     

    Tuesday Tip: Monitoring System-Cleared Alarms 

     

    However, in your case, since the alarm has been acknowledged, Flash Green will not work.

     

    Best regards,

    Glen