Can anyone please guide me how can i customize Jasper reports.
We can get detailed report from CABI but now I can't do that in Jasper Reports.
we need to get all the below mention reports.
Total Closed/Active/Closed Tickets
Teamwise Service Desk Process Compliance Report
Teamwise Service Desk SLA Violation Report
Service Desk Tickets Trends
Service Desk Groups and Members Report
Please find attachment for reference.