AnsweredAssumed Answered

How to customize Jasper Reports

Question asked by AhmerKhan on Feb 11, 2019
Latest reply on Feb 15, 2019 by Maheshwar_Kusuma

Hello everyone,


Can anyone please guide me how can i customize Jasper reports. 

We can get detailed report from CABI but now I can't do that in Jasper Reports.


for example


we need to get all the below mention reports.  


Ageing report
Time duration
Group Information
Total Closed/Active/Closed Tickets
Teamwise Service Desk Process Compliance Report
Teamwise Service Desk SLA Violation Report
Service Desk Tickets Trends
Service Desk Groups and Members Report



Please find attachment for reference.