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CA SDM - 17.1.0.2 - How to generate the link of surveys with valid msg_digest?

Question asked by jorge.arcanjo on Feb 10, 2019
Latest reply on Feb 13, 2019 by RobertoBenatti

Hello Guys,

 

I have installed a CA SDM 17.1 with roll-up patch 17.1.0.2 and I need to know if is possible generate, inside a notification template, the following survey link with msg_digest function:

http://servername:8080/CAisd/pdmweb.exe?OP=DO_SURVEY+SVY_ID=400002+CNT_ID=@{call_req_id.customer}+CNTXT_PERSID=@{call_req_id.persid}+MSG_DIGEST=??????????

 

I've tried to install and uninstall the option op_Authenticate_Survey but no success.

 

Any ideas?

 

Regards,

 

Jorge Arcanjo de Souza

 

 

 

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